GENERAL: The following Terms and Conditions are issued from Dowshu Electronica Ltd. (hereinafter the “Seller”) to its Clients (hereinafter the “Buyer”) and shall be subject to the Laws of the Republic of Ireland and construed in all respects as an Irish contract.

a) Acceptance of Orders
All orders accepted by the “Seller” are subject to the following Terms and Conditions which shall override and conflicting Terms and Conditions issued by the “Buyer”. Notwithstanding any terms by the “Seller” in writing at the time of contract issued on behalf of the “Buyer”.

b) Terms of Payment
Established Accounts: Strictly nett. 30 days from end of month.
New Accounts must make payment with their order and until the account is approved. The “seller” reserves the right to charge interest on any accounts outstanding beyond our terms of 30 days at a flat rate of 3% over and above the current base rate as charged by our Bank.

c) Prices and Carriage
Carriage is charged unless the order value exceeds EUR 635.00
The “Buyer” should satisfy himself/herself that Carriage is included/excluded at the time of purchase. All written or verbal quotations are subject to VAT at the current rate except where exemption is notified under Section 13A of the VAT Act, 1972. The “Seller” reserves the right to alter prices at any time without prior notification. Written quotation shall have a validity of 30 days unless indicated previously in writing from the “Seller”.

d) Deliveries and Shortages
All verbal and written delivery times must be deemed as estimates given in good faith but without warranty. The “Seller” does not accept liability for any loss suffered by the “Buyer” due to the “Sellers” inability to maintain quoted delivery schedule(s) for any reason whatsoever.

e) Claims
Non delivery of any consignment within 14 days of the “Seller’s” invoice(s) must be notified in writing to “Seller”. Inspection of goods immediately on receipt is advised. Damage or short delivery must be notified to both the carrier and the “Seller” in writing, within 5 working days and the carriers note should be endorsed accordingly. Goods may not be returned to the “seller” for any reason whatsoever without the “Seller’s” written permission to do so.

f) Retention of Title to Goods Supplied
All goods sold shall remain the property of the “Seller” until the goods are paid for in full within the terms under section “b” above. The “Seller” may recover from the “Buyer’s” premises any goods which have not been paid for in full including any interest applied under section b) above. The “buyer” may not re-sell, lease or otherwise dispose of any goods without informing their buyer of the “Seller’s” “Retention of Title” which shall remain in place until payment in full has been received. Responsibility for maintenance and insurance shall pass to the “Buyer” upon delivery. Where legal action for recovery is necessary the “Buyer” shall be responsible for all the costs incurred by the “Seller”, it’s agents or personnel for the duration of the action.

g) Return of Goods
The Returns Procedure (as right) MUST BE adhered to when returning goods.

WHEN RETURNING PRODUCTS TO DOWSHU ELECTRONICA LTD. PLEASE NOTE THE FOLLOWING

The returns procedure outlined below, will be implemented, and, must be strictly adhered to in the event of returning goods to our office.

• If you are returning goods, you must firstly receive a returns number from our Office Administrator in Cork and subsequently quote this number on any further correspondence regarding the goods.
  
  
• Goods returned to us for credit, must be accompanied by the relevant invoice number, along with the returns number, otherwise a re-stocking charge of 20% will be implemented. Goods ordered and supplied correctly by us will be subject to a 25% re-stocking charge if returned.
  
  
• Good returned under guarantee may be replaced, repaired or credited by us at our discretion. Damaged goods caused by misuse do not qualify. All goods carry a 12 month warranty unless otherwise stated.
  
  
• Any product being returned for credit must be returned in perfect condition and in the original packaging in which they were dispatched. Goods may not be accepted back for credit if they are not in a resalable condition.
  
  
• All “out of box” failures have a free replacement.
  
  
• Loan equipment will be provided for Dowshu stock items that fail within the warranty period. Loan equipment may be the same or similar to the faulty item. Loan items will be invoiced to the company and credited when they are returned. Faulty goods, that we issue loan equipment for, are to be returned to Dowshu within five working days, otherwise penalties may arise.